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Testimonials

Breathless. July 2014 - 7 nights

We had a great time. Thanks for setting everything up. The only thing looking back on the trip that would have made the trip even better would have been going to other places off the resort. We didn't do any excursions because they seemed extremely over priced. Thanks again we truly enjoyed the trip!

Aja H
08-17-2014

Grand Oasis Cancun - 7/13/14 - 7 night stay

We had a great time! Great hotel, food ok, did a lot of excursions so didn't get a chance to eat at gourmet restaurants as tours got back too late. Really great vacation! Thank you!

Lauren W
07-21-2014

Ocean Coral and Ocean Coral Turquesa

We have been to countless resorts, fourteen in Mexico and many more in the Dominican Republic, Jamaica, Barbados, Costa Rica, Hawaii, St. Lucia, St. Thomas, Turks and Caicos, Antigua, Bermuda and Bahamas. This hands down was truly an unacceptable stretch of beach, murky water filled with seaweed and a few times dead fish that washed ashore half eaten by barracuda. The water is cleaner and more inviting in our neighboring beaches in the state of NJ. Dining- Our first evening we tried to dine at an a la carte restaurant, we decided on Mexican and had to wait for an hour and a half to be seated. The next few nights we couldn't even get in the restaurants and had to settle for the buffet or get in line at 5:20pm in the hopes of securing a reservation for 6pm or a later seating. The resort needs to change the reservation system! After our fourth night of frustration and disgust I spoke with the concierge Alejandra at guest services and she was able to set us up with reservations for our remaining three evenings, this was the only aspect that improved our stay. Lunch was extremely disappointing for it felt like forced buffets and burgers everyday, however we did dine in the main buffet, Casa del Mar two times which offered a better selection. The bathroom was very dirty and lacking toilet paper and near the ice cream area there was a strong odor of feces/urine, truly horrifying. Mike's cafe is a nice touch but needs to open earlier than 9:30 am, too late for early coffee drinkers. This is the first time we did not have a la carte dining options available for lunch.The resort should consider opening Route 66 for lunch. It would be a nice addition and break up the repetitive buffet routine. Also, the pool bar area is understaffed and the resort should add another bar on the property convenient to the beach. Entertainment- The teen center needs a complete revamp, unappealing in all aspects. Casino night had promise until we realized the dealers did not know how to play the games, staff should be trained for it. The main activity board was filled with options but we found many times the event did not take place as scheduled. I trusted Apple Vacations ratings and the many trip advisor reviews. I expected a decent property for the money we put forth. In hindsight I should have called you after day one to request a transfer to one of the Riu, Iberostar or Bahia properties. We made the most of enjoying our friends companionship for the week.

Alina P
07-17-2014

Ocean Coral And Ocean Coral Turquesa 7/3/14

Hola Madelyn! Well we made it back safe n sound! We all had an enjoyable vacation.The boys were inseparable and had a blast. The adults enjoyed the relaxation and the unlimited beverages! Some were disappointed with the ocean water. That didn't bother us. I was in the ocean the most. The water was cloudy and very seaweedy. Also the ease of dinner reservations was sub par. But we made the best of it all and had a great time. We even came upon a "naked beach"! Too funny! Only 1 got sick and was of course my oldest who didn't want to go. Lol Thanks for all your help in planning this trip! Adios

Linda M
07-14-2014

Riu Palace Bavaro resort 5/31/14 - 7 nights

Not all trips live up to expectations, and this time it didn't for us. Seemed more of a drinking/party hotel with a number of loud, drunk guests until early morning hours and that is not what I go for on vacation for. Unfortunately, it was not a good vacation. My daughter and I both got food poisoning on Tues evening that lasted the rest of the trip and when we returned home and miss a day of work. Also, the hotel room walls were very thin and we had a problem with room next door with fights and violence between the couple and the desk did not respond to my calls for assistance. The beach was very nice, but I would not go to that resort or Dominican Republic again. Rooms were ok and food had great presentation and variety, but no taste and when I talked to others from US, that said they had the same problems with the food at other resorts in Punta Cana as well. The biggest disappointment was looking forward to relaxing from my stressful job, and I wasn't able to relax due to sickness and noise and lack of hotel employees that spoke any English that could help.

Jill D
06-27-2014

Now Larimar Resort - Punta Cana 6/6/14

Hi Madelyn, everything was fine! The resort was very clean and the staff was amazingly friendly and fun! Much smaller than the mega resort in Mexico we go too. The food was ok, but the drinks were never ending and not without sufficient alcohol. They had entertainment in the evenings that we attended. The beach had seagrass washing up, our resort was the only one that had full time workers raking it up. The boys liked it and we were able to spend some nice time together in the sun. Thanks for stepping in to make our last minute vacation changes happen!

Nancy B
06-16-2014

Now Larimar Resort - Punta Cana 5/17/2014

Hello Madelyn, once again, thank you for all your help organizing our trip to Punta Cana. The girls and I had an amazing time, made tons of memories, ate, and drank like Queens, and of course got beautiful tans!

Kathy L
06-03-2014

Now Larimar Resort - Punta Cana 5/17/14

Hello Madelyn, loved our vacation, the food and entertainment was the best!

Susan O
05-29-2014

Now Larimar Resort-Punta Cana 5/17/2014

Madelyn, we had a blast! Thank you for all the work you put in, we appreciate it. I liked how you got us all to fly back together to Charlotte! Thanks

Faria T
05-28-2014

Now Larimar Resort - Punta Cana 05/17/2014

Thank you so much for organizing everything! I really enjoyed myself and everything went very smoothly. Now Larimar was a beautiful resort! The staff was incredibly friendly and accommodating. From the moment I checked in I felt like I was home. The food was great. While there we did cave diving, catamaran party boat, parasailing, and sail boating. We also all participated in all of the activities the resort had to offer. I really enjoyed my time and did not want to come home! Thank you for all your help and I will be using you again! Thanks!

Melanie A
05-28-2014

Royal Hideaway - Riviera Maya 4/28/2014

Madelyn, the vacation was great, everything top notch. Service was the best, couldn't do enough for you. We both loved it, thanks. One negative was the dinner show. Would go back again.

Benita O
05-07-2014

Royal Hideaway Playacar - Riviera Maya, Mexico 4/28/14

The resort was beautiful, the staff was very attentive, food was great, we had a great time!

Alina P
05-05-2014

Breathless - Punta Cana 4/17/14

The resort was beautiful! The beach was one of the most beautiful that we have ever been too! They need more staff at the resort to offer better service, but the people they have work very hard. The resort was immaculate! We had a great time!

Karen W
04-28-2014

Eau Palm Beach - Palm Beach Florida - 2/17/14

We had a great time! The weather was fabulous and the hotel was top notch! We never experienced a club level this good, so worth the extra money, especially with hungry teenagers. Phillip and the crew in the club were great! Thanks so much for your assistance. Will be in touch for future trips.

Kathie S
02-27-2014

Hard Rock - Riviera Maya 12/28/2014

The resort was awesome, we had an amazing time! We used our resort credits for the water park nearby which the boys loved! The newness of the resort is still going through the newness but everyone was very accommodating! Thank you.

Alicia G
01-08-2014

Breathless - Punta Cana 12/8/2014

Madelyn, we arrived at Breathless resort in Punta Cana, assigned from taking the Apple Square Deal. Breathless resort is breathless! Everything was so well organized for our wedding anniversary, they knew about it when we checked into the hotel. We are thankful and appreciative of everything.

Jean W
12-16-2013

Grand Palladium Kantenah - Riviera Maya, Mexico 8/13/13

We loved the resort! The resort was beautiful and the food was very good. Would definitely return again.

Kasia R
09-13-2013

San Fran - Westin St Francis - Yosemite- Tenaya Lodge - Monterrey/Carmel 7/31/13

California was fantastic! All accommodations were perfect! Thanks for all your help!

Karen H
08-15-2013

Destination Wedding Dreams Tulum-6/19/2013

Thank you for helping to make this perfect day possible!

Michael & Jaime
06-19-2013

Destination Wedding Riu Palace Tropical Bay Jamaica - 6/8/13

Our wedding was amazing! Thank you for everything you did to accommodate our guests with their travel plans. Everyone loved the travel bags. Thank you so much.

Latonia C
06-16-2013

La romana - Iberostar Hacienda

We had a wonderful time, the resort was beautiful, food was great, plenty of activities for everyone, the beach was phenomenal. We enjoyed our vacation very much!

MK
12-05-2012

Destination Wedding - Dreams Tulum - 8/6/12

Our wedding day was amazing, everything was perfect! Thank you for making all our plans come together so perfectly!

Alicia G
08-15-2012

Dreams LaRomana

Hi Madelyn, we had a wonderful time! Dreams was beautiful! We were greeted with champagne! The transportation from the Punta Cana airport was very easy. The restaurants were very nice and delicious. The room was in the perfect location, right near the pool and so close to the beach! The kids loved the teen center and the swim up bar. It was very relaxing! Thanks so much for all you did for us! Looking forward to booking our next trip with you!

Maureen D
08-15-2010

Our Honeymoon-Royal Caribbean Med Sailing July 26, 2010

Thank you so much, our honeymoon was amazing! We really appreciate all your help.

Lisa B
08-10-2010

Italy - Escorted tour- Rome-Sorrento - Sicily Ma

Thank you so much for organizing a wonderful holiday once again! We saw so much and our guides were excellent and patient. Thank you most sincerely.

Mary C -Dublin, Ireland
06-10-2010

Star Clippers - Mediterranean cruise - French & Italian Riviera 5/2009

Loved the cruise and the pre and post cruise stays in Monte Carlo, Cannes and Nice. First class all the way, the cruise staff was great, very pleasant and very accommodating. We had a great time!

Bob R
06-13-2009

Italy

Maddy, thank you so much for all your assistance in pulling together the wonderful trip to Italy! Every part of our trip was fabulous! My parents and I had a fantastic time and we were truly blessed to have you as our travel agent! We want to especially thank you for the extra work "above and beyond the call of duty" which you provided, it helped us to be prepared for our wonderful journey through Italy! Thank you once again!

Jimmy G
06-10-2009

     
 

 

 


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